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Agency One
Who it is for
Insurers

Collect premiums where customers already are.

Distribution is the hard part of insurance. Agency One collects premiums and captures claims at counters people already visit, with commission accounted per policy and every payment receipted.

The day one counter

What this network runs first.

An insurer switches on collection and servicing journeys first. Each is set up in the catalog, so a new product is a configuration change.

Premium collection

Motor, funeral and life, priced from the contract

Renewal payment

The easy path that keeps a policy in force

Policy lookup

Find the policy and its balance at the counter

Claim capture

First notice of loss taken where the customer is

How the money works

Float, commission and reconciliation.

Insurance money is about commission truth and clean settlement to the insurer, and both are posted as they happen.

Commission per product

Each product carries its own commission terms in the catalog; a sale is recorded against them twice, to the thebe, so what is owed is on the record.

Settled and reconciled

Premiums collected at the counter settle to the insurer and reconcile three ways daily, so a shortfall surfaces the same day, with a deadline on it.

Reversals under dual control

A mistaken collection is reversed only with a distinct second approver, every reversal is audited, and money can never be taken back twice.

The first quarter, illustrated

Ninety days, month by month.

What the first ninety days of a thirty-counter insurance agency look like on the platform. An illustration, with the figures an agency of that size would see, not a client's.

  1. Month 1

    Ten counters, two products.

    Funeral and motor premium collection go live at ten counters, each product carrying its own commission terms in the catalog. Every receipt is written against the policy it pays, and the nightly file settles to the insurer.

    Counters live
    10
    Products
    2
    Commission terms
    Per product
    Settlement
    Nightly file
  2. Month 2

    Renewals and lookups make payment the easy path.

    Renewal payment and policy lookup are published to twenty counters. A customer at any counter sees the policy and its balance before paying, and the daily match clears the file against the receipts line by line.

    Counters live
    20
    Journeys
    4
    Variance at close
    P 0.00
    File matched
    Line by line
  3. Month 3

    Claims captured where the customer stands.

    First notice of loss is taken at thirty counters, with the receipt that paid the premium a click away. A mistaken collection is reversed only with a second approver, and the audit trail shows both people.

    Counters live
    30
    Journeys
    5
    Claims
    At the counter
    Reversals
    Two people
Who does what

Your people, the platform roles.

Your distribution force maps onto platform roles without changing how the branch or agency is run.

Counter agentAgent

Collects premiums, takes renewals and captures first notice of a claim, printing a receipt each time.

Agency supervisorSupervisor

Approves reversals with dual control and watches collection positions across the agency.

Insurer back officeBack office

Works settlement reconciliation, exceptions and the audited trail per policy.

Product ownerAdmin

Authors products and their commission schemes and publishes them with a distinct approver.

What the network gets.

  • Distribution without building a branch network
  • Premiums collected at counters people already visit
  • Commission schemes defined per product, accrued per sale
  • Lapse-risk cut by making payment the easy path
  • Claims captured at the same counter as the payment
  • Every collection receipted and audited to the policy

For the people who sign it off, their questions answered with their screens.

Meet the customer where they already stand.

Schedule a demo and walk the collection counter and the commission your product owners would author.