Agency OneA single window in every district.
A government service is a counter journey: the fee priced from the schedule, the identity checked against the Omang, the receipt written to the record. Agency One runs them at any network's counters, and pays grants and pensions out through the same window with a full audit trail.
What this network runs first.
An agency switches on the services people queue for first. Each is a catalog journey, so a new fee schedule is a configuration change, not a project.
Vehicle licence renewal
The fee from the schedule, the disc issued at the counter
Permits and levies
Priced from the schedule, receipted to the record
Certificates
Applied for and paid at the counter, collected when ready
Grant and pension payout
Verified against the Omang, paid person by person
Float, commission and reconciliation.
Public money has to be collected to the thebe and disbursed to the right person, and both have to be provable afterwards.
Collected to the thebe
Every fee is recorded twice as the receipt prints, and what the network holds for the agency is a ledger balance, not an estimate.
Disbursed person by person
A payout is verified at the counter against the Omang and the beneficiary list, and a list is loaded under two-person control.
Reconciled with the agency daily
Collections and payouts are matched daily against the agency's records and the settlement bank, with every exception on a deadline.
Ninety days, month by month.
What the first ninety days of a national agency's services on a sixty-counter network look like on the platform. An illustration, with the figures a rollout of that size would see, not a client's.
Month 1
Twenty counters, two services.
Vehicle licence renewal and permit fees go live at twenty counters in the network's outlets. Every fee is priced from the schedule in the catalog and receipted to the record, and the day's collections settle to the agency through the settlement bank that night.
- Counters live
- 20
- Services
- 2
- Fee schedule
- From the catalog
- Variance at close
- P 0.00
Month 2
Certificates, and the first payouts.
Certificate applications join the counter, and the first grant payout runs: the beneficiary list is loaded under two-person control and each payment is verified against the Omang at the counter. Forty counters are live.
- Counters live
- 40
- Services
- 3
- Payout list loaded
- Two people
- Each payout
- Verified against the Omang
Month 3
Sixty counters, matched with the agency every morning.
Pension payouts join the grant run. Sixty counters are live across the districts, collections and payouts are matched daily against the agency's records and the settlement bank at 06:30, and every exception carries an owner and a deadline.
- Counters live
- 60
- Services
- 4
- Daily match
- 06:30
- Exceptions open at close
- 0
Your people, the platform roles.
The district offices you already run map onto platform roles, and the network's own counters serve beside them.
Runs the service journeys, takes fees, pays out and cashes up at close.
Approves reversals and rebalances with dual control and watches every counter in the district.
Reconciles collections and payouts daily and works the exceptions.
Authors a service and its fee schedule in the catalog studio and publishes it with a second approver.
What the network gets.
- A single window for licences, fees, fines and certificates
- Services in every district without a district office in each
- Verified disbursement with a full audit trail
- A new fee schedule published by configuration
- Collections reconciled with the agency to the thebe, daily
- Financial inclusion on infrastructure that already exists
For the people who sign it off, their questions answered with their screens.
Put the service where the people are.
Schedule a demo and walk a licence renewal and a pension payout at the same counter.