The unified agency services platform

One counter for every service.

Agency One turns an agency network into a single counter: government, banking, wallets, utilities and insurance, run by one operator on one screen, with the money accounted for to the thebe.

  • Double-entry to the thebe
  • Dual-control operations
  • White-label per tenant
Platform

The counter, the money and the operation.

Every service is a guided, step-by-step flow; every money movement is recorded twice so the books balance; every risky action needs two people to agree. One system carries all of it.

  • Guided journeys with quote, payment and receipt built in
  • Money recorded to the thebe, always in balance
  • A service studio, daily reconciliation and a connection for any provider
Explore the platform
  • ChannelsCounter, portals, kiosk
  • Platform coreCatalog, orchestration, ledger
  • Integration gatewayAPI, file, assisted
  • ProvidersBanks, government, insurers, wallets
Use cases

One platform, any agency network.

The counter, the money core and the back office are the same everywhere; the brand, the catalog and the partners are tenant data. Whoever runs a network of counters can run it on Agency One.

Explore use cases
A partner goes live
  • Agreement signed commercials agreed
  • Sandbox certified connector proven
  • Published to catalog dual control
  • Live at every outlet the same day
Partners

The fourth option.

Build a costly branch, ask people to travel, or go without. A network on Agency One is the fourth option: serve that community through a counter that is already there.

  • National reach without national infrastructure
  • Join by configuration and serve customers in days
  • One integration, with volumes and settlement visible live
Why partners join
  • Agency Portal
  • Customer Portal
  • Business Portal
  • Provider Portal
Portals

Every audience, its own front door.

One platform, one API surface, separate apps per audience. Staff roles share one portal with role-gated areas; customers, business clients and providers each get their own.

  • The staff portal is live today, role-gated for every hat
  • Customer, business and provider portals on the roadmap
  • Channels reuse the catalog: kiosk, USSD and mobile to come
See the portals
Security and trust

Built like a banking system, because it is one.

Money and identity are the platform's core, so the controls are structural, not bolted on.

  • Nothing allowed unless a role permits it, checked on the server
  • Every change audited; a retry can never move money twice
  • Your settlement bank as the third leg of the daily match
Security and trust
  • Standards-based identity
  • Dual control on risky moves
  • Double-entry money core
  • Tenant isolation
Getting started

Commitment tracks proven value.

No big-bang launch. A deployment moves through three gates, and each one is passed on evidence, not optimism.

1

Discovery

A short, structured discovery confirms the services, the volumes, the providers and each integration style, and locks the launch scope with your teams.

2

Pilot

The platform goes live on real counters with a first slice of services, proving the journeys, the settlement and the daily reconciliation with real money.

3

Scale

With pilot figures in hand, the network grows partner by partner and service by service. Each addition is configuration on rails already proven.

See it on your counters.

A demo walks your own story: your services, your partners, your floats. Already on Agency One? Sign in from the header.